Security & Data Processing

Overview

Varunos Systems Pte. Ltd. provides cloud-based maritime software solutions and implements commercially reasonable administrative, technical, and organizational measures to protect customer data.

Data We Process

• Account and contact information
• Platform usage logs
• Customer operational data
• Uploaded documents and content

How We Process Data

Customer data is processed solely to provide platform functionality, analytics outputs, and AI-assisted responses. Customer data is not used to train public AI models.

Subprocessors

We may use vetted third-party providers for:

• Cloud hosting and database infrastructure
• AI API providers
• Email service providers
• Payment processors (Stripe)

Security Controls

• Encryption in transit (TLS)
• Role-based access control
• Operational logging
• Infrastructure monitoring
• Backup and recovery procedures

Retention & Deletion

Data is retained only as necessary to provide services and comply with legal obligations. Customers may request deletion subject to contractual and legal requirements.